Digital products are final sale
Everything sold here — including the From Problem to Product workbook — is a digital product delivered instantly and yours to keep forever. Because you receive the files the moment your payment clears, all sales are final and we don't offer refunds.
If something's wrong, I'll make it right
A no-refund policy doesn't mean you're on your own. If your file won't download, won't open, or arrives damaged or incomplete, reach out and I'll repair or re-send it so you get exactly what you paid for.
How to reach me
The fastest way is to reply directly to your purchase receipt (Gumroad emails it the moment you buy) — that reaches me with your order already attached. You can also get in touch through offerforthemoms.com. I read every message and aim to reply within 2 business days.
Your rights
This policy doesn't limit any rights you may have under the consumer-protection laws where you live. Purchases are also covered by the terms and refund handling of our checkout provider, Gumroad, shown to you at the time of purchase.