This policy explains what information we collect when you join our email list or buy our products, why we collect it, and the choices you have. We keep it simple because we collect very little.
Who we are
This site and the digital product From Problem to Product are operated by I'm Just Talking ("we," "us," "our"). If you have any questions about this policy or your information, you can reach us using the contact link at the bottom of this page.
What we collect
We only collect what we need to send you what you asked for and, if you agreed, occasional helpful tips and offers. Specifically:
- Your email address — when you sign up for the free guide or buy a product.
- Your marketing consent — a record of whether you checked the box agreeing to receive emails.
- Basic technical information — standard data your browser sends (such as general location and device type) that our hosting and email tools log automatically to keep the site working and secure.
We do not ask for or store your payment card details. Purchases are handled by our checkout provider (see below), which processes payment securely on its own systems.
Why we collect it
- To send you the free guide you requested.
- To deliver any product you purchase.
- If you opted in, to send you related tips, resources, and offers by email.
- To keep the website running, secure, and improving.
The tools we use
To run this small business, we rely on a few trusted third-party services that may process your information on our behalf:
- Netlify — hosts the website and receives your email when you submit the sign-up form.
- GoHighLevel — our email and customer system; it stores your email and sends the guide and any emails you opted into.
- Gumroad — handles product purchases and payment processing when you buy a product.
Each of these services has its own privacy policy governing how it handles data. We only share what's necessary for them to do their job.
Your choices and rights
- Unsubscribe anytime. Every marketing email includes an unsubscribe link. One click and you're off the list.
- Access or delete your data. You can ask us what we hold about you, or ask us to delete it, at any time using the contact link below.
- Withdraw consent. Agreeing to marketing emails is always optional and reversible.
Depending on where you live (for example, the EU/UK under GDPR, or California under CCPA), you may have additional rights over your personal information. We honor these requests regardless of where you're located.
How long we keep it
We keep your email for as long as you're subscribed or as needed to support a purchase. If you unsubscribe or ask us to delete your information, we remove it from our active systems.
Children
This site and our products are intended for adults. We do not knowingly collect information from anyone under 16.
Changes to this policy
If we update this policy, we'll change the "last updated" date at the top. Significant changes will be communicated where appropriate.